In the Tools menu, choose Accounts, and select the account that has access to the mailbox.Ĭhoose + to add a shared or delegated mailbox You can also use this method when you have full access permissions to a mailbox. Use this method if you are a delegate for another user’s mailbox or when you have permissions to several folders in a shared mailbox. How to Manually Map a Shared Mailbox on a MAC machine Type the shared email address, such as OK > OK. Make sure the correct account is highlighted, then choose Change. While waiting Outlook webmail is the best option.Ĭhoose Account Settings, then select Account Settings from the menu. Please wait up to 4 hours and open and restart the outlook client before manually adding a mailbox to avoid a duplicate mailbox. How to Manually Map a Shared Mailbox on a Windows Machine Shared Mailbox's on MAC machines must be manually mapped at this time. Please add those mailbox's manually and submit a ticket to the Systems team so we can set the security group to automatically add the mailbox locally.Īs The relies on a Windows Service current Outlook for MAC will not Automatically Map to shared mailbox's. There may however be some shared mailbox's in the environment that were never set with with this flag. This command is the default in the wizard that creates all mailbox's currently, In addition all mailbox's converted from the SOM Domain will be flagged with the -AutoMapping:$True by default. Shared Mailbox's by default directly attach themselves to Outlook for Windows Clients if the security group is mapped with a -AutoMapping:$true when applied as a full access and sender member of a shared mailbox. On windows you can increase this limit through a registry tweak but this is not recommended as outlooks performance will become severely degraded due to the size of the local. It will also detail how to reset the outlook contact list to refresh the email address list.Ĭurrently Outlook can support up to 10 attached shared mailbox's.

This solution Details how to correctly manually add a Shared Mailbox to the Outlook Client on both Windows and MAC.

Open shared mailbox outlook app